ecommerce

1 post tagged "ecommerce".

  1. SpeechifyAI

    What Ecommerce Support Calls Actually Cost

    The three ways an ecommerce brand answers the phone, normalized to cost per talk minute so they are comparable. Outsourced call centers run $0.35 to $1.35 a minute and voice agents run under $0.08 all-in, but containment rate decides more than either number.

    Vrishab Nair

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