AI IVR messages

Generate natural phone prompts from text, updated in seconds, not studio sessions.

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  • u-law telephony format for phone systems
  • 1,500+ voices, 30+ languages
  • Update prompts instantly by changing text
  • From $6 per 1M characters

definition

AI IVR messages are phone prompts generated from text: menu options, hold messages, announcements, and after-hours notices. Instead of a voice actor and a studio, you write the text and synthesize the audio in the format a phone system expects.

telephony-formats

Phone systems want u-law at 8kHz. The API produces it directly, so a generated prompt drops into an IVR, PBX, or contact-center platform without a conversion step. What you synthesize is what the phone network plays.

instant-updates

The real win is speed of change. A seasonal greeting, updated hours, or a new menu branch is a text edit and a re-synthesis, done in minutes. No scheduling, no re-recording, no waiting on a voice actor’s calendar.

consistency

Use one voice ID across every prompt so the whole phone tree sounds like a single brand voice. Add a second language by synthesizing the same prompts with a multilingual voice.

pricing-note

Per character, from $6 per 1M on Scale. See the pricing page.

FAQ

Frequently asked questions

Can I generate IVR prompts with text-to-speech?
Yes. Text-to-speech generates phone menu prompts, hold messages, and announcements from text, in the telephony audio formats phone systems expect. Changing a prompt is editing text and re-synthesizing, not booking a voice actor for a re-record.
What audio format do phone systems need?
Most telephony expects u-law at 8kHz. The streaming and speech endpoints produce u-law output, so the generated prompts drop straight into an IVR or PBX without a conversion step.
How fast can I update a prompt?
Immediately. Edit the text, synthesize, and deploy. A seasonal message, a changed hours announcement, or a new menu option takes minutes instead of scheduling studio time.
Related
AI voice notifications accessibility reader Text-to-Speech API Voice Agents what is text to speech

Start building

Generate natural phone prompts from text, updated in seconds, not studio sessions.

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